How it Works

The first step is to book a site appraisal. One of our experienced team members will visit your site to assess the space, discuss your ideas, and verify important details such as ground levels, access, and existing utilities. After the visit, we’ll provide a detailed, no-obligation quote covering your pool and installation, so you’ll have a clear picture of what’s involved before deciding to move forward.

Depending on your site, we might need to use a crane to lift the pool into place. If that’s the case, we can help you organise a quote from local crane hire companies we trust, like Surf AB Crane Hire on the Gold Coast or Universal Cranes in Brisbane and the Sunny Coast.

Before we lock anything in, our team will meet you onsite for a final inspection. We’ll check measurements, confirm access points, and sketch up a quick layout so you can visualise exactly where your pool will go. It’s a great chance to ask any last-minute questions and make sure everything’s good to go.

When you’re happy with the plan, we’ll get you to sign a QBCC contract and pay a 50% deposit to lock everything in. We’ll also ask for a few bits of information at this point, such as your Certificate of Title, any site plans you may have, and soil reports if available. This helps keep everything in order for council applications and approvals.

We’ll handle the paperwork for you. With help from our building certifiers, we’ll lodge your building application with the local council and manage the approval process. This usually takes about 10–15 business days, depending on your council. We’ll keep you updated throughout so you always know where things are at.

As soon as your permits are in place, we’ll place your pool order with our trusted manufacturer. This gets your plunge pool into the production queue and ensures your warranty is registered to your address for future peace of mind.

Day 1 – Site Prep: Our team will carry out any required earthworks, level the base, and set up the filtration equipment ready for your pool’s arrival.

Day 2 – Pool Install: The big day! Your pool is craned into position, connected to the filtration system, and backfilled. By the end of the day, it’ll be sitting pretty in your backyard, ready to fill.

Once the pool’s in, you’ll need to have a permanent pool fence installed and any landscaping finished off. When that’s done, we’ll arrange a final inspection with our certifier to complete your approvals.